Mastering HxGN EAM: Turning Challenges into Triumphs 

Navigating the complexities of HxGN EAM can initially feel like trying to tame a wild stallion. The learning curve is steep, the features are abundant, and the potential for overwhelm is real. But just as Ted Lasso softens Roy Kent’s heart, so too can you master HxGN EAM and unleash its full potential for your organization. 

In this blog post, we’ll address a common pain point expressed by new HxGN EAM users: “too much information sometimes for junior end users” posted June 19th 2024 on Gartner Peer Reviews. We’ll delve into the reasons behind this challenge and offer practical solutions to help you overcome it. Remember, just as you wouldn’t buy a Ferrari and then neglect to learn how to drive it, investing in mastering HxGN EAM is essential to reaping its full rewards. 

Why Implementations Fail 

Studies reveal that a significant portion of EAM implementation failures stem from factors such as inadequate training, poor user adoption, and misaligned business processes. [Source: Plant Engineering] These challenges underscore the importance of proactive planning and strategic execution when implementing HxGN EAM. 

Taming Complexity with Strategic User Group Configuration 

HxGN EAM’s strength lies in its flexibility and customizability. However, this very power can also be its Achilles’ heel, leading to a potentially overwhelming user experience. One of the most effective ways to master HxGN EAM and mitigate this challenge is through strategic user group configuration. 

User groups act as the gatekeepers of HxGN EAM, controlling access to specific functions and data based on user roles and responsibilities. A well-structured user group configuration streamlines workflows, enhances the user experience, and paves the way for mastering HxGN EAM. 

Here are some common user group examples to consider: 

  • Inventory Coordinator/Warehouse/Storeroom Clerk 
  • Operator/Requestor 
  • Technician 
  • Planner 
  • Parts Admin 
  • Read Only 
  • Requestor (Minimal System Use) 
  • Manager 
  • Supervisor 
  • Engineer 
  • SysAdmin 
  • R5COPY (For Admin or Implementation Partner Use) 
  • Finance/Accounting/Accounts Payable 

Crafting the Path to HxGN EAM Mastery 

Creating effective user group configurations requires a deep understanding of your organization’s business processes. This is where the expertise of a seasoned guide like DigitalThinker becomes invaluable. With over 20 years of HxGN EAM experience, we can help you navigate the complexities of user group setup and establish best practices that align with your unique needs. 

Even if you’re a seasoned HxGN EAM user, it’s worth periodically revisiting your user group configurations. As your organization evolves, so should your approach to mastering HxGN EAM. By fine-tuning user group permissions, you can ensure that every user has the right access and tools to do their job efficiently. 

Realizing the ROI of HxGN EAM Mastery 

Invenergy’s success story serves as a powerful reminder of the tangible benefits that come with mastering HxGN EAM. By optimizing user group configurations and leveraging the power of mobile technology, they were able to achieve significant time savings and cost reductions. Over $600K a year in unrealized savings. 

Mastering HxGN EAM is not an overnight process, but it’s an investment that pays off in spades. With the right guidance and a commitment to continuous improvement, you can transform HxGN EAM from a complex system into a powerful ally that drives efficiency, productivity, and success throughout your organization. 

Ready for a free assessment?

Ready to embark on your journey to HxGN EAM mastery? Contact DigitalThinker today for a free assessment. We’ll help you identify bottlenecks, eliminate data silos, and empower your users to unlock the full potential of HxGN EAM.