We are EAM Experts

EAM Experts - Sustained Thinking - Voltaire

What We’re All About

DigitalThinker has been a leader in asset management since 2003 and are EAM experts. We specialize in Hexagon EAM, working to align the software to your enterprise processes through configuration, integration and customization. Additionally, we provide continued support to your community through training, guidance and technical support.  Our consultants are nimble and focused, ensuring timely and highly qualified assistance that fits your budget and efficiently accelerates you into a high performing preventive maintenance and asset management.

It’s all about relationships

Our ultimate motivation is a long term partnership with our customers, ensuring that we are both successful together. DigitalThinker can provide both software and services with EAM Expert guidance from concept to completion. We have worked with over 175 companies of all sizes, including large multi-organizational enterprises who we still have a strong relationship with to this day!

We stay focused on EAM, freeing the customer to target the next evolution of their business.  No job is too small and we remain committed to your success through ongoing support.  Our customers like us and keep coming back as their needs change. In fact, we are still working with our very first customer!

Experienced in multiple industries

We work across many industries, including Food and Beverage, Forestry, Public Sector, Education, Manufacturing, Steel, Pharma, Oil and Gas, Energy and many more. Our EAM Experts are very well experienced and knowledgeable in a multitude of various types of industries.


TONY BOLANCEO & Senior Functional Consultant

Tony founded DigitalThinker in 2003 after mastering MP2 and MP5 software at Datastream, an industry leader in CMMS and EAM software. Datastream pioneered the Hexagon EAM technology, and Tony made it his mission to help companies integrate the technology to effectively solve their problems. He founded DigitalThinker on the premise that, as Voltaire put it, “No problem can withstand the assault of sustained thinking.”

MARIA BOLANCFO & Office Manager

Maria has been an integral part of DigitalThinker since its formation. Her role as CFO and Office Manager has helped to bring DigitalThinker from a home-operated business to a now thriving and successful company. Now with its own headquarters location and several dedicated team members, DigitalThinker is very much alive and growing. Maria is the backbone of all company operations and continues to dedicate herself each day to ensure things operate smoothly.

LARRY SPRINGVP Consulting Services - Functional

Larry is a consultant with 3 decades of direct maintenance related experience, with nearly the first 20 years working in the very roles in a multitude of industries that he now supports and supplies EAM solutions. During those years, Larry had lived the pains of each roles challenges and tribulations, understands the needs of each customer, and “owns” those challenges every step of the way with the customer until viable solutions are developed and implemented. Since becoming a consultant, Larry has also delivered the weeklong EAM Foundational, System Administration, and Cognos Reports classes. He also loves receiving new challenges to Cognos Report requests since he loves data and lives by the saying, “If you don’t measure it, how can you manage it?”

KATY O'SULLIVANFunctional Consultant

Katy graduated from Clemson in 2017 with a degree in Industrial Engineering. After school, she moved to Houston, TX to work as a scheduler for a large oil and gas company. She wanted to be closer to family so she returned to her roots in Greenville working as an EAM functional consultant implementing and supporting EAM users across a wide array of industries. She’s excited to be back in consulting helping customers learn and grow in their EAM journey. In her free time, she enjoys hiking and camping with her boyfriend and dog, cooking, and traveling to new places.

MIKE ROPERSSenior Functional Consultant

Mike is a versatile manager with experience delivering IT solutions and maintenance process improvements that improve efficiency in operations, and fleet maintenance. Mike has improved business processes for marquee clients, delivering full-cycle implementations, integrations, and configurations of procurement, maintenance, enterprise structure, and user security work products. As an Hexagon Global Solutions senior consultant and project manager, Mike has worked on some large Hexagon EAM projects that have included: Transocean Offshore Drilling – Houston, TX | City of Fresno, Public Works – Fresno, CA | City of Austin, Refuse Collection –Austin, TX | and Hertz Rental Cars – Bonita Springs, FL.

RUDY PASSARELLALead Technical Consultant

Rudy is a Certified Technical Consultant for Hexagon EAM (formerly Datastream 7i/MP5) with 23+ years of EAM experience. Some customer and project that Rudy has worked and been the Hexagon EAM Technical Lead or Technical Resources include but not limited to: Metrolinx, MTA – NYC (Metrorail North – MNR, MTA – NYC (Bridges and Tunnels Authority), City of San Francisco, Central Arizona Project, DFW Airport, Cuyahoga County (OH), City of Melbourne, FL, SWCC (Water department of Saudi Arabia, Toho Water (Orlando – Kissimmee FL water department), Heinz, Pepsico / Frito Lay, Raytheon (TCO) Kazakhstan, Transocean.

JIM HAYNESFunctional Consultant

Jim has spent 25 years working for Datastream Systems/Hexagon. His primary focus has been in the area of Professional Services for Enterprise Asset Management. Jim been fortunate to work in a variety of positions including Technical Support, Consulting, Training, and New Product Readiness for EAM version updates. Prior to Datastream/Hexagon, Jim spent 10 years in Production and Inventory Control and Plant Maintenance management in manufacturing plants.

TYLER DAVISFunctional & Technical Consultant

After leaving the United States Marine Corps in 2014, Tyler began his journey into the wonderful world of technology at Full Sail University, undertaking and completing a Bachelor of Science in Game Design and Software Development. Now, full of motivation and passion, Tyler operates as an in-house Technical Consultant and a Functional Consultant. His expertise in programming along with his creative mindset allow him to solve even the trickiest of problems. In his free time, Tyler enjoys playing and creating video games, restoring classic cars, and fishing.

Our focus is on the customer

As EAM Experts, our success is built one client at a time. As a company, our reputation is based on the competence and professionalism we bring to every client interaction. As individuals, our customer relationships are build on integrity, trust and good will.