It can be a daunting task for any large organization to upgrade its Hexagon Enterprise Asset Management (EAM) application. That’s why more and more institutions partner with proven experts to guide them through the process, offering a blend of technical expertise as well as project management acumen.
We ran across a problem with many of our customers that we knew had to be resolved. If you're a cloud-based customer, odds are that you might have recently had an issue with printing any WOs with documents attached.
A customer of ours recently had an issue running reports after recently upgrading to v11.3. The issues were with custom reports but also with some of the ‘canned’ (Hexagon) reports as well. I wanted to share the details of this specific issue and the simple solution to the problem.
Is it better to use custom fields or user defined fields? And really what is the difference? Can I create a lookup for a user defined field? Will they both show up on mobile? These are questions I often hear when users need a field to enter/collect data on Equipment, Parts, Work Orders, etc..
I am frequently asked, “iPad vs Android. Which is better for Hexagon EAM Mobile?” For me, this is a very easy, quick answer. But before I answer, let me preface this blog by saying that primarily I am an Android user.