We are having issues printing our work orders in Hexagon EAM when a document is attached. How do we fix that?
We ran across a problem with many of our customers that we knew had to be resolved.
If you’re a cloud-based customer, odds are that you might have recently had an issue with printing any WOs with documents attached.
If that’s the case, then we have good news for you! We submitted the issue to support, and a hotfix has been applied correcting the problem as of last week. Everything should be up and running as per usual for everyone now.
Any other concerns about printing WOs? Feel free to contact us anytime. We proudly fight for our customers in fixing what they’re concerned about.