Which is better, Custom or User-Defined Fields?
Is it better to use custom fields or user defined fields? And really what is the difference? Can I create a lookup for a user defined field? Will they both show up on mobile? These are questions I often hear when users need a field to enter/collect data on Equipment, Parts, Work Orders, etc.. Unfortunately, the field is not offered in EAM. Really, the availability of both types of fields is great in EAM and there are some significant differences – which is why you need to know the difference before you choose which one to use.