You have recognized utilizing a CMMS System will help manage your maintenance, now you need to consider how you will manage the CMMS! With Hexagon EAM we have two good options of hosting the application, with only one option being a great one.
Hexagon requires a few servers and databases to keep all the behind the scenes stuff going so the application works great for you every time you login. These can be installed on local servers, or as we call it “On Premise” or they can be installed by Hexagon in the cloud (Amazon Web Services).
If you choose to have host your Hexagon EAM on premise you (IT) will be responsible for keeping the servers up and running. EAM needs a few servers to work best, servers for the application and a server for the reporting tools. Any updates that Hexagon releases will need to be downloaded through HexagonXtreme and installed to keep you on the latest and greatest version. This also means you must keep up with the patches/scripts for mobile. This will require your service contractors to utilize VPNs to access your environment, which is one more important thing to keep up with.