Solving Problems

If you can dream it, we can solve or build it.

Throughout our many years of doing business, we have found that a good relationship with our customer is what drives success. It gives us better insight to how their business operates and a greater understanding of the problems they face each day. Most of all, it gives us the ability to know exactly how to solve those problems. Below are two case studies we would like to share:

Omni Baking Company

The Challenge: Attaching Food Safety Check sheet to Work Orders in Mobile App
The Solution: Flex Business Rules

Industry: Food and Beverage
# of Active Equipment Records: 1,711
Products: Infor EAM Enterprise Edition

The Result/Benefits: When a Work Order is created/generated in EAM a checklist will be attached with the Food Safety items (required for all work in food production area).

The Specifics: After going paperless with EAM and using the Infor Mobile for Manufacture App, we needed a way to attach a Food Safety Checklist to all Work Orders. This checklist is a required document that should be completed by maintenance on every work order they work on. This is a regulatory requirement for food production.

The solution was to use a Flex Business Rule set on Post Insert to insert an Activity (Sequence 5 so it is always the first activity) on ever Work Order created or released in EAM. The Activity has a Task Plan with a checklist. We took the paper sheet that was being used and converted it into a checklist using YES/NO questions and Checklist Items that are required to complete the Work Order. The result is the Food Safety Checklist being a required checklist on every WO in EAM. Maintenance uses tablets to complete the checklist and close the work order.

Canfor Southern Pine

The Challenge: Integrating purchasing to and from Infor EAM to JD Edwards
The Solution: Webservices Connection Toolkit

Industry: Lumber Manufacturing
# of Active Equipment Records: 5,873
Products: Infor EAM Enterprise Edition
Product Add-ons: Infor Webservices Toolkit

The Result/Benefits: The AP Department is able to continue using JD Edwards for purchasing/tracking financials while sites using EAM are able to use the Purchasing Module and not have to double enter data into 2 different systems.

The Specifics: To integrate the 2 applications, there are 3 custom grids (GL Custom Grid, PO Receipts for Parts, PO Receipts for Services) that are built and used to push purchasing information and inventory transactions from EAM to JDE. All Suppliers are in the common (*) org and the supplier codes mirror JDE. Units of Measure were also updated so they matched the UOMs that JDE allowed.

Work with a company that delivers relationship driven service

At Digitalthinker, our priority is our customers. It’s not always about the bottom line. For us, it’s about building relationships and delivering reliable, sustainable and affordable products and services that help companies succeed. But don’t take our word for it…. Let us prove it!

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